Frequently Asked Questions
Registration:
How do I register?
What type of credit cards do you accept?
How long do sessions last?
When can I register for the new session?
If a class is full, can I be put on a wait list?
You are telling me my child's class is full. How did that happen?
Can my child try out a class before registering?
How can I make sure my child is in the same class as his/her friends?
Class:
What does my child wear to class?
Should my child wear tights?
Can we do make-ups?
Can I come and watch classes?
How many kids will be in my child's class?
How do we know if classes are cancelled due to severe weather?
Other:
How do I set up a private lesson?_____________________________________________________________________________
When you call or come in, we can tell you if the class you have chosen has open spots. If it is available, we work on a first come, first served basis. We will only hold your spot in class with payment. This can be in the form of check, visa, mastercard, or money order. We do accept credit cards over the phone.
We accept Visa or Mastercard. Thank you.
Our school year sessions last 8 weeks. Summer sessions, starting in July, are 4 weeks to accomodate vacation schedules.
When can I register for the new session?
Students who are currently enrolled will have 2 weeks to re-enroll in the class they are in. This starts 3 weeks before the new session starts. Open registration for new students, or those who would like to change days and times, starts 1 week before the new session starts.
If the class I want is full, can I be put on a wait list?
We do have wait lists for classes. They are also on a first-come, first-serve basis. We will try to contact you during open registration starts, but please understand it is a very busy time for us. We recommend calling us to register early in the open registration week. We will also contact you if a spot opens up after the classes have already started.
You are telling me my child's class is full. How did that happen?
We do our best to make you aware that a new session is approaching. We put up signs all around the gym, as well as sending flyers home with the students. We understand that you may never come into the gym, and sometimes the flyers don't make it home. We suggest that when you register, you mark on your calendar when you will have to register next, so you do not lose your spot in class.
Can my child try out a class before registering?
We can only allow registered students to participate in class. If you are already registered, or are willing to pay the annual fee, you can pay for one class to try it out IF there is an open spot in that class. We always welcome students and parents to come and watch a class from the lobby if you are not sure which class to sign up for.
How can I make sure my child is in the same class as his/her friends?
The best way to get more than one child in a class is to register early! Make sure you know when pre-registration, and open registration, are starting.
What does my child wear to class?
Leotards for girls are best. We have leotards for sale in our lobby. Otherwise they can wear shorts and tshirts. Please choose clothes that are flexible and comfortable, but not baggy. The coach can get wrapped up when spotting. Please no jewelry, tights, or shoes. Open footed tights are permitted.
We recommend bare feet, as they can slip on the mats with socks or tights. Open footed tights are permitted.
We allow 2 make-ups per session. They MUST be completed within the same session. There will be no carry-overs to the next session, except for extenuating circumstances. You MUST call and let us know that your child will not be in his/her class to be allowed the make-up. To schedule make-ups, call or stop by the office. If the class is not full, we can schedule you in. If the class is full, we usually recommend calling the day of, or the day before you want to come in, to see if anyone has called in sick, in which case you can have their spot. Just to reiterate: YOU MUST CALL IN BEFORE YOU MISS CLASS TO BE ABLE TO DO A MAKE-UP.
We welcome all students and parents to come watch any class you like. This may be a good idea before you register to see how the classes are run.
How many kids will be in my child's class?
Our student/teacher ratio is 8:1. Your child may be enrolled with an 8-student maximum class with 1 teacher, or a 16-student maximum class with 2 teachers.
How do we know if classes are cancelled due to severe weather?
If Bloomfield Hills schools are closed, morning classes at BG are cancelled, and afternoon classes will still run. If Oakland University cancels evening classes, BG will cancel evening classes as well.
How do I set up a private lesson?
Private lessons are set up directly with the coach you would like to work with. Their schedules and prices may vary. If you do not know which coach you would like to work with, please call our office at (248) 335-6770, and let us know what you are looking to work on, and we will do our best to pair you with the appropriate coach.
How do I register for a birthday party?
Birthday parties are held on Friday (last party starting at 3:30pm), Saturday (2:30-4:30 OR 5-7), and Sunday (all day). Please call the office at (248) 335-6770 to check for availablity. A non-refundable deposit of $120 will be required to hold your day and time. The remainder of the balance ($80 & up) will be due IN CASH on the day of your party. Please check our birthday party page for more information.
Am I supposed to tip the coach hosting my birthday party?
Tips are not required, but are appreciated it if you feel your coach has done an exemplory job.
Why don't you answer your phone when I call?
Many times our coaches are teaching class, and can not answer the phones. Please leave a message, and someone will return your call in between classes, or as soon as possible. Please do not leave repeated messages in the same day. We promise we will call you back. If you need to speak to someone in person, the best time to call is after 2pm, Monday - Thursday, when our office assistant comes in. Thank you for your patience.